Effective date: July 15, 2026

Indianola First ("Indianola First," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website (indianolafirst.com) and related online tools, how we use it, and the choices you have.

By using our website, you agree to the practices described in this policy.

Who We Are

Indianola First is a church located at 1700 West 2nd Avenue, Indianola, Iowa 50125. If you have any questions about this policy or your personal information, you can reach us at church@indianolafirst.com or (515) 961-8488.

Information We Collect

We only collect personal information that you choose to provide or that is needed to operate our website and ministries. This may include:

Information you give us directly. When you fill out a Connect Card, plan a visit, submit a prayer request, register for an event or camp, sign up for our newsletter, contact us, or complete another online form, we may collect your name, email address, phone number, mailing address, and any details you include in your message.

Giving and donation information. When you make an online gift, your payment is processed by a secure third-party payment provider through our church management platform. We receive a record of your donation (such as amount, date, and fund) for accounting and tax-receipt purposes. We do not store your full card or bank account numbers on our own systems.

Information collected automatically. Like most websites, our site and its underlying platform may automatically collect limited technical information such as your IP address, browser type, device type, pages visited, and the date and time of your visit. This is used to keep the site secure and to understand general usage. See our Cookie Policy for more detail on cookies and similar technologies.

How We Use Your Information

We use the information we collect to respond to your questions, prayer requests, and Connect Card submissions; to process event and camp registrations and online giving; to send you newsletters, updates, and information you have requested; to provide pastoral care and connect you with ministries; to maintain accurate church and donation records; to operate, secure, and improve our website; and to meet legal, tax, and accounting obligations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

How We Share Information

We share personal information only in limited circumstances.

Service providers. We use trusted third-party providers to operate our website, church management, email communication, and payment processing. These providers may access your information only to perform services on our behalf and are expected to keep it secure. Our website is built on the Nucleus church platform, and online giving is handled through its integrated, secure payment processing.

Legal requirements. We may disclose information if required to do so by law, or if we believe in good faith that disclosure is necessary to comply with a legal obligation, protect the rights or safety of others, or respond to a lawful request.

Email and Communications

If you subscribe to our newsletter or other communications, you can unsubscribe at any time using the link in any email we send, or by contacting us directly. We may still send you non-promotional messages related to something you specifically requested, such as an event registration confirmation.

Data Security

We take reasonable measures to protect your personal information against loss, misuse, and unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

We care deeply about the safety of children. Our website is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children under 13 without appropriate parental or guardian consent. When a parent or guardian registers a child for a ministry, event, or camp, we collect only the information needed to care for and communicate about that child. If you believe we have collected information from a child without proper consent, please contact us and we will promptly remove it.

Your Choices and Rights

You may request a copy of the personal information we hold about you; ask us to correct or update your information; ask us to delete your information, subject to any records we are required to keep (for example, donation records for tax purposes); and opt out of newsletters and marketing communications at any time.

To make any of these requests, contact us at church@indianolafirst.com.

Links to Other Sites

Our website may contain links to third-party websites and services (such as our social media pages, sermon hub, or registration tools). We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Indianola First

1700 West 2nd Avenue

Indianola, Iowa 50125

Email: church@indianolafirst.com

Phone: (515) 961-8488